Who we are

Our website address is: https://livertransplanthelp.com.

At LiverTransplantHelp.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our website.

This Policy explains how Dr. Tanuja Mallik (referred to as “we,” “us,” or “our”) collects, stores, uses, processes, and discloses the personal data you share with us when you use our products and services (“Services”) through our platform (the “Platform”). This Policy sets the foundation for how your personal information is handled and processed by us.

By using our Services, you agree to the collection, use, and disclosure of your data as described in this Policy and our Terms and Conditions (“Terms”). Capitalised words have the same meaning as defined in the Terms. Please read this Policy alongside our Terms carefully.

This website is not intended for children under 16.

What Data We Collect About You

We collect different types of personal data, including but not limited to:

Identity and Profile Data: Your name, username, title, passwords, purchases, orders, feedback, and survey responses.
Contact Data: Email addresses, phone numbers, billing and delivery addresses, business addresses.
Transaction Data: Details of services used and payment information (including UPI and VPA details) received from our payment partners.
Technical Data: IP address, browser type, device info, operating system, access times, page views, location data, and other technical data collected automatically via cookies and similar technologies.
Usage Data: How you interact with our Platform, including clicks, time spent, booking history, and interests.
Marketing and Communications Data: Your preferences for marketing communications and contact preferences.

We may also use aggregated data (which doesn’t identify you directly) to improve our services. If aggregated data is combined with personal data in a way that identifies you, it will be treated as personal data.

How We Collect Your Data

We gather data through:

Direct interactions: When you create an account, use our Services, participate in surveys, or contact us.
Automated technologies: Using cookies, web beacons, and similar tech each time you visit or use our Platform.
Third-party sources: Such as publicly available information or partners who help us provide Services.

How We Use and Share Your Data

We use your data only when legally permitted, typically to:

Provide and personalise Services for you.
Create and manage your user account.
Improve our Services and customer support.
Send notifications, updates, marketing materials, and company news.
Comply with legal obligations.
Protect and administer our business and enforce our Terms.

Your consent allows us to contact you via email, phone, or other methods to ensure you have full access to the Services.

We may share your data with trusted partners (such as payment processors, data analytics, consultants, and legal advisors) strictly to provide the Services. We also disclose data if required by law or government agencies.

Data Transfer and Storage

Your data may be transferred and stored outside India, subject to applicable laws, including RBI guidelines. By using the Services, you consent to such international data transfers.

Data Privacy Compliance (GDPR, CCPA & Other Global Laws)

We are committed to data privacy and transparency. This website uses cookies and similar technologies in compliance with applicable data protection regulations, including:

The General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the UK
The California Consumer Privacy Act (CCPA) for users in California, USA

Users can manage their cookie preferences and opt out of non-essential cookies at any time through the cookie consent banner displayed on our site.

We do not sell personal data.

Data Security

We implement strong security measures such as encryption, password protection, and physical safeguards to protect your data. You are responsible for keeping your passwords confidential and notifying us of any compromise.

Data Retention

We keep your data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

User-Generated Content

Content you post on our Platform (comments, pictures, feedback) may be publicly visible. You are responsible for ensuring such content complies with applicable laws.

Business Transitions

In case of mergers, acquisitions, or sales of assets, your data may be transferred as part of the transaction.

Changes to This Policy

We may update this Policy periodically. Changes will be posted here and, where appropriate, notified to you via email. Please review it regularly.

Disclaimer

The content on this website is for general educational purposes only and is not intended as medical advice. Always consult your physician or healthcare provider for specific medical concerns. This website does not establish a doctor-patient relationship.
Affiliate Disclosure: As an Amazon Associate, I earn from qualifying purchases. Some links on this site may be affiliate links, meaning I may earn a commission if you purchase through them, at no additional cost to you.

Audio Disclaimer
Some podcast episodes embedded or linked on this website may use AI-generated voice technology for narration. These episodes are published under the channel name Liver Transplant Insights by Dr. Tanuja Mallik on platforms such as Spotify and Amazon Music. All podcast scripts, medical content, and expert opinions are created and written by Dr. Tanuja Mallik, based on her professional expertise in Liver Transplant Anaesthesia & Critical Care. These podcast episodes are also linked back to this website to provide listeners with additional insights, related blog articles, and comprehensive wellness resources. The use of AI-generated voice is solely intended to enhance accessibility and listener convenience.

Contact / Grievance Officer

You can reach us at: 📧 mallik.drtanuja@gmail.com

Dr. Tanuja Mallik

Your trusted partner in wellness, health, and holistic care.